Our Encapsulated Ashes Jewellery Process
Below you'll find a detailed description of our encapsulated jewellery process, including placing your order, what happens once we receive your order, and the creation of your encapsulated ashes jewellery. If you'd like further information, please get in touch, and one of our experienced team will be happy to help.
You're not alone...
If you're struggling to come to terms with the loss of a loved one, there is help available. Cruse is the UK's leading bereavement charity, helping people through their grief with support, information and campaigning. Use the button below to visit the Cruse website, or visit them independently at www.cruse.org.uk.
Placing Your Order
Starting your journey with Encapsulated Ashes is easy! You can place your order online or visit us at 30B High Street, Leighton Buzzard, Bedfordshire, LU7 1EA. No appointment needed – just pop in when you’re ready.
When ordering online, select your preferred premade piece using our ‘filter by’ tool to find the right price range. Don't forget to specify the size and colour of your piece.
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IMPORTANT: If you want any engraving on your chosen piece, be sure to mention it when placing your order. Otherwise, the jewellery will be completed without engraving.
Once We Receive Your Order
After receiving your order, we’ll forward it to our workshop, where our skilled goldsmith, Dean, will note any special requests or changes to the premade item.
We'll then send you a confirmation email with all personalisation details, including any engraving. Please check this email thoroughly to ensure there are no misspellings, as you will be responsible for any errors.
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Once you've checked the confirmation email, we’ll send you an ashes packet (unless you’re placing the ashes yourself) to return with a fragment of your loved one’s ashes.
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PLEASE NOTE: This process can take 8-10 weeks as each item is uniquely crafted to order.
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After you’ve checked and returned the confirmation email, we’ll start creating your special piece.​ Once ready, the piece will be sent to London for hallmarking with our DJQ maker’s mark.​ When the item returns, it’ll receive its first polish to highlight any blemishes that need correcting.
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Next is the encapsulation process, where the ashes are placed into the item (by us or by you) and sealed with a protective resin cap.​The piece is then sealed using a laser welding process to ensure the ashes are securely encapsulated.
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Finally, the piece gets its last polish and engraving, followed by a quality control check to ensure our high standards are met.
Your completed encapsulated ashes jewellery is now boxed and ready for dispatch.
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Bespoke Encapsulated Ashes Jewellery
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If you prefer your encapsulated ashes jewellery to be crafted from scratch or from an existing piece of jewellery, we offer a fully bespoke design and creation service.
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Whether you want to incorporate a piece of a loved one's jewellery into a new piece of ashes jewellery or create something entirely new and unique, we’ve got you covered.
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From the initial idea to CAD design, and crafting the finished piece, Dean will assist you every step of the way. With your item handled in our own workshop, you can be confident you’re in good hands.